Do you know what Sam´s Club TV return policy is? Well, you are at the perfect place to find the answer to such a question.
For any TV returned within 90 days of the date of purchase, Sam’s Club will offer a refund or exchange to members of the Club. Sam’s Club offers a 100% Satisfaction Guarantee, which protects purchases and offers to reimburse the cost of a faulty or damaged TV. Sam’s Club also accepts returns of open box TVs, and does not always require a receipt.
In the following article, we look at everything you need to know about Sam’s Club TV return policy, covering how to make a return, whether a receipt is needed, and whether opened boxes can be returned.
Table of Contents
What is Sam’s Club TV Return Policy?
As part of their 100% Satisfaction Guarantee, Sam’s Club will accept returns of TVs within 90 days of purchase.
In most cases, if a customer is unhappy with a TV they have purchased, it can be exchanged or refunded if it is returned within the given 90 days.
After this point, an attempt to return a TV to Sam’s Club is unlikely to be accepted.
In order for your return to be accepted at Sam’s Club, TVs must be in their original condition, complete with all the accessories it might have been purchased with, and must be free from damage.
If anything is missing or the Television has been damaged in any way, Sam’s Club will not allow the return to be made.
Whereas most other items at Sam’s Club can be returned at any time, electronics like TVs are one of the few exceptions that have a separate set of rules for a return.
The majority of other items can be returned at any point, with no set number of days required. For TVs and other electronics and major appliances, returns must be made within the 90-day period.
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What is covered by Sam’s Club TV return policy?
Sam’s Club TV return policy covers refunds on TVs that are unsatisfactory or faulty, meaning a customer can return a TV simply because they are not happy with it.
Many other retailers will only allow a refund to be made if there is something wrong with the product, but this is fortunately not the case with Sam’s Club.
Returns made to Sam’s Club must be complete with all parts, accessories, and packaging that it originally came with.
This includes any promotional gifts that might also have come with the purchase. If any of these parts are missing, the refund risks being denied either in part or in full.
Sam’s Club may refuse to fulfill a refund request if the customer is found to have abused returns privileges, for instance, if too many returns have been made in too short a period of time.
For refund requests which are suspected to be fraud or are made during any kind of emergency period, customers may also be denied a refund.
Sam´s Club TV Return Policy Without a Receipt
You can return a TV to Sam’s Club without a receipt. While a receipt is preferred at Sam’s Club, they do acknowledge that it isn’t always available.
In the case that a receipt cannot be shown when making a return, staff at Sam’s Club can help you out to validate your purchase and help you get your refund.
By scanning your membership card, a staff member will be able to find your previous purchases and check that you made the purchase you are trying to return.
Once your purchase has been validated, your return can be processed straight away and your refund will arrive shortly.
Sam´s Club TV Return Policy for Opened Box
You can return an opened TV to Sam’s Club and it will be accepted for a refund.
Sam’s Club policy is fairly lenient when it comes to open box returns and you should have no problem returning any open box electronics.
The only items that cannot be returned to Sam’s Club once they have been opened are food and contact lenses.
Sam´s Club TV Return Policy for Online Purchase
To make a return online, all you need to do is log in to your Sam’s Club account and choose ‘Purchase History’.
From there, you can choose the TV you want to return and select ‘Return Item’. Print the shipping label, attach it to your TV package, and your return is ready to be sent back to Sam’s Club.
It’s worth remembering that any TV which has been bought online must be returned online. Sam’s Club will not accept an online return for any TV which has been purchased in store.
Luckily, it’s pretty easy to make an online return for a TV, so this shouldn’t cause too much of a problem.
Sam´s Club TV Return Policy In Store
TVs can also be returned in store, simply by taking the TV in its original packaging, with any accessories, to your local Sam’s Club location.
TVs which have been purchased in store can only be returned in store and cannot be sent back through the mail. This is something worth considering when it comes to purchasing your TV.
It’s also worth noting that you do not need to return your TV to the Sam’s Club location you purchased it from.
Sam’s Club’s terms and conditions state that returns can be made at any location in the country, so members should have no problem returning a TV to a different store.
This should offer a little more peace of mind for making big purchases in-store.
Do Sam’s Club offer TV warranty?
Sam’s Club offers a 100% Satisfaction Guarantee, which acts as a warranty on products like TVs. The Satisfaction Guarantee offers refunds, and a 90-day return period, and ensures customers are pleased with their purchases.
Most products will also come with a manufacturer warranty, which will vary from item to item but usually offers additional protection for goods.
For an extra cost, Sam’s Club can also provide a 4-year SquareTrade warranty on TVs which adds extra protection for a TV on top of its manufacturer’s warranty.
The warranty allows members an extended return period, as well as other benefits like a remote failure, failure due to power surges, and a 5-day service guarantee.
The SquareTrade TV warranty usually costs between $30 and $130 extra on top of the cost of the TV.
The exact amount will depend on the coverage provided by the warranty plan chosen, the services provided, and the cost of the Television itself.
The warranty also adds a set-up service and 24/7 tech support.
How do you make a warranty claim?
If your product is covered only by the manufacturer‘s warranty, you should go directly through the Manufacturer to make a claim on your warranty.
Usually, the Warranty information will include details of how to go about doing this and will include the serial number, which you must quote when you contact the Manufacturer.
To make a claim through Sam’s Club partnership with SquareTrade, you can submit your claim online through the Sam’s Club website.
On the SquareTrade Claim page, click ‘Start a Claim’, and follow the instructions to make your warranty claim. Alternatively, you can call SquareTrade and explain the issue you are having.
Can you purchase extra TV protection from Sam’s Club?
Sam’s Club also offers Allstate Protection Plans for TVs.
These can be purchased online on the Sam’s Club website, and retail for between $29.99 and $129.99, depending on the price of the TV you are purchasing.
These plans offer four years of protection for your TV and can be purchased at any time within thirty days of purchasing your Television.
The Allstate Plans offer a service guarantee, technicians available 24/7, and a complementary set up of a new device.
You can also access tech support for any issues you might face while getting used to your new TV, or at any time during the four-year protection period.
Some of the other ways the Plans offer protection for your Television include:
- Failure of screens, remotes, and speakers,
- Failure due to power surges.
How do you make a claim on a Protection Plan?
To file a claim on an Allstate Protection Plan, visit their website and navigate to the Sam’s Club section, where you can choose to make a claim.
You can also call Allstate directly if you wish to speak to someone. You will need to have your receipt and any information you have on your Protection Plan on hand, as you may be asked for details.
In most cases, a claim is likely to be approved straight away. For others, you may need to provide a bit more information, in which case the specialist will help you with what to do next.
In many cases, repairs can be carried out via an in-home repair by a technician. If a repair is not able to be carried out, your TV will be replaced or refunded.
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How do you initiate a return to Sam’s Club?
There are a couple of different ways for members to arrange a return to Sam’s Club. Going online is probably the easiest way to request a return and begin the process of sending your TV back to Sam’s Club.
All customers have to do is log in to their Club account and choose to return the item on their Account.
Alternatively, members can call the Members Service Center, where a staff member will help to initiate the returns process and get the return started.
Remember to have your membership number and the order number at hand for when the representative asks for more information, as this will help to quickly locate and validate your purchase.
Members who have purchased their TVs in store at a Club location can initiate a return by visiting a store, where a staff member can help to initiate the returns process.
If the staff member is unable to assist you, they should be able to point you in the right direction to get the assistance you need to make your return.
Pros and cons of Sam’s Club TV return policy
- Unlike a lot of other retailers, Sam’s Club does not require a receipt in order to accept a return request. Instead, a Sam’s Club staff member can find the information they need by scanning your membership card, which makes returning an item much easier.
- Sam’s Club also allows and will accept TVs returned in an open box, something many other retailers do not offer. This means customers do not have to worry about opening the TV box to check on the product and make sure it suits their needs and is in working order.
- Sam’s Club offers different ways of arranging a return that is suitable for different people’s needs. A return can be arranged by going online and filling out the required information, which is perfect for anyone who struggles to travel, or by going in-store and speaking to a staff member.
- Members at Sam’s Club have ninety days to return a product. This means customers have a long period of time to make a return. For products like TVs, which can go wrong very easily, this returns period means customers have a little more peace of mind.
- TVs that have been purchased online can only be returned to Sam’s Club online, which is not necessarily useful for anyone who would rather make a return by going in-store. It also takes longer for the return to be processed and the refund will take more time to arrive.
- Similarly, a TV bought in store can only be returned to the store. This makes returning an item inaccessible for a lot of people who do not have the time to go into the store or might find it hard to travel, particularly with something as heavy and hard to transport as a TV.
Sam’s Club accepts TVs for refund or exchange at any point within ninety days of purchase.
Under their 100% Satisfaction Guarantee, Sam’s Club offers TV returns for any Club member is unsatisfied with their purchase or who experiences problems with their purchase.
It’s also worth noting that a receipt isn’t necessarily required, and open box returns are accepted.
Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Rvandplaya.com. Lindsey is based in Morgantown, West Virginia.
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Can I return a TV to Sam's Club without receipt? ›
We prefer your original receipt or printed order, but if that's not available, we'll do our best to process your return without it.What is Sam's Club return policy on TVs? ›
While most items can be returned to Sam's Club with no strings attached at any time, there are a few limitations to this generous policy. The following items must be returned within 90 days to qualify for a full refund: Electronics. Major appliances.Can I return a TV with no receipt? ›
When returning the TV without a receipt, ensure the item is in its original packaging. You must also carry a government-issued photo ID and the debit or credit card used during the purchase.How long can you return a TV to Sam's Club? ›
We offer a 365-day no-questions return policy on all unopened products. If you are unhappy for any reason, simply return all products in their original packages and we will exchange the product, or refund all charges (except shipping) at your option.Can Sams look up receipts? ›
*Sam's Club only maintains 8 years of purchase history from the current date. We do not track serial numbers of purchased items.Can you return open electronics to Sam's Club? ›
For example, electronics and cell phones can only be returned within 90 days, and there are some items with return periods of 14 and 30 days. Sam's Club will also accept returns of items that have been opened or used, as long as you have the original packaging and receipt. What is this?What is the best buy return policy on TVs? ›
15 days: *Most products purchased and acquired by My Best Buy Elite customers on, or prior to, February 13, 2023, can be returned within 30 days. Most products purchased and acquired by My Best Buy Elite+ customers on, or prior to, February 13, 2023, can be returned within 45 days.What happens to TVs that are returned? ›
EADGBE. The set is returned to the manufacturer and is then checked and if necessary repaired to meet factory standards then repackaged for sale as "Refurbished".What is Costco's return policy for TVs? ›
Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (refrigerators above 10 cu.Do you need a receipt for a TV warranty? ›
You have to read the details of your warranty, but most companies will replace it either with a new or refurbished product or try to repair it. You also need to keep the original receipt and make the warranty claim within the time frame stated in the warranty.
Can I return a TV to Best Buy without a receipt or box? ›
a. If you don't have all the original packaging and accessories, that's okay. We can process a return with a small deduction on your refund for what's missing.Do I need to keep the box to return a TV? ›
Because most retailers' return windows are just 30 to 90 days long, if you have the space for the box, it's worth the peace of mind to keep it for at least that time period, particularly for pricey electronics.How long is Sam's Club TV warranty? ›
TVs at Sam's Club come with a manufacturer's warranty that lasts one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service.What is Sam's member satisfaction guarantee? ›
We offer a 100% satisfaction guarantee on your Membership or your money back. If you are not pleased with any product you buy at the Club, we will replace it, refund your money, or compensate you with a Sam's Club gift card.Can I return a TV to Walmart after 90 days? ›
After 90 days, Walmart accepts returns on a case-by-case basis. Despite the 90-day limit, store managers have the ability to override this policy if it's appropriate given the circumstances. So, while there's no guarantee you'll get a refund from Walmart after 90 days, it's definitely worth a try.Can someone else use my Sam's card? ›
Membership cards are non-transferable and are inclusive to card and household cardholders. With a membership you are granted one primary membership card and another card for a spouse or member of your household 18 years of age or older.Can stores check receipts? ›
The staff at any store, including big-box establishments, can ask to see your receipt as you exit. Although in most cases, you'll probably acquiesce and hand the receipt over, you might wonder whether the store could do anything if you refused to show it. The answer is generally no, but it depends on the situation.How does Sams Scan and prevent theft? ›
The Scan & Go method creates a psychological theft-barrier. Customers register in the app using their name and payment information. Using these authentication methods helps to minimize the anonymity present, which means customers are less likely to engage in theft behaviors.What is Sam's Club Optical return policy? ›
What is Sam's Club Eyewear return policy? We have a 30-day, hassle-free return or exchange policy for our eyewear. If you aren't totally satisfied with your purchase, we'll get you set up with a full refund or an exchange within 30 days of receipt.Can you take Sam's Club returns to Walmart? ›
No, you can't return a Sam's Club item to Walmart. Wondering if you can return an item you bought at Sam's Club to a Walmart store? The answer is NO! While they are sister stores, returns are handled by each separately.
Can I return unopened chips to Sam's Club? ›
If you aren't satisfied with the quality of a perishable item, we'll replace or refund it. For perishable items ordered online, request a replacement or refund by contacting Member Care with your membership number and order number. You may also request a replacement or refund at your local club.Can I return a TV if I opened it Best Buy? ›
Best Buy allows open-box returns as long as the item being returned is in like-new condition. They allow you to return refurbished and pre-owned items, too, if they're in like-new condition. But if it's damaged, unsanitary, dented, scratched, or missing major contents, you'll probably be denied the return.How to return a large TV to Best Buy? ›
- You can either box up your TV and bring it back to a Best Buy store for exchange, or we'll deliver the right size directly to you. ...
- Call 1-888-237-8289 to talk with a representative about what mounting service you prefer.
If it's having issues and we've troubleshooted it, we'd be happy to get you a replacement! To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778. A: You don't!Can you sell broken screen TVs? ›
Zarax can turn your useless, broken TV into money. Yes, it's true – we want your old TV and will give you money in exchange! Our tried and tested method allows you to get rid of your unwanted devices that are just taking up room and gathering dust, and transform them into cash! We even offer a free pick up service!Is Dropping a TV covered by warranty? ›
TV manufacturer warranties do NOT cover accidental damage. Accidental damage is exactly what it sounds like: protection from accidents. This means that, if your gaming controller flies out of your hands and breaks the TV screen or your kid runs through the house and knocks it off the stand, you're out of luck.How do I return an item over $50 to Walmart without a receipt? ›
You will need the item to have original packaging with the UPC code on it. Walmart will scan and verify the item and current price. If you don't have a receipt you will likely get the lowest price the item sold for in the recent past, often last 30 days or 90 days.Can I return a TV to Costco without a receipt? ›
Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.Do all Costco TVs have 5 year warranty? ›
All TVs come with a minimum 2-year warranty. See details below for additional warranty options. All TVs come with a minimum 2-year warranty. See details below for additional warranty options.Can I return a TV to Costco after 5 years? ›
Unfortunately, Costco's return policy limits returns on electronics to 90 days. After this window has passed, you will not be able to return your TV to Costco.
How do I prove a purchase without a receipt? ›
- credit or debit card statement.
- lay-by agreement.
- receipt number or reference number given over the phone or internet.
- warranty card with details of the manufacturer or supplier, date and amount of purchase.
Email – the manufacturer or retailer may have emailed you the invoices and warranties. You can ask the seller or trader if they have a copy of the invoice or can provide you with some paperwork to get you a claim on that warranty. Lay-by Agreement. Credit card statement.What is covered in TV warranty? ›
A TV manufacturer warranty covers any defects in materials that stop your TV from working. So, for example, even if the shipping process damaged your unit from poor packaging, the manufacturer's warranty should cover it.Where can I return electronics without a receipt? ›
Costco. Because Costco keeps track of all your purchases in their computer system, they don't require a receipt to make a return.Can I get a cash refund if I paid by debit card? ›
You get to keep the cash. Regardless of the payment method, you can get a cash refund instead of it going back to your card [debit, credit, gift card, SNAP, friend's card (if you have the receipt), ect].How do I pack my TV for return? ›
- Pack your TV in an appropriate box. If you have the TV's original box with protective covering and foam, you can reuse all of that. ...
- Cover the TV. If you have the original dust cover that came with your TV, slide it over your TV. ...
- Keep the TV upright. ...
- Label and secure the box.
Typically, items purchased in Walmart stores or via their website can be returned or exchanged within 90 days of purchase. For online items, the return window begins on the date of delivery. However, the return window depends on the type of item. For most items, returns can be made whether or not you have a receipt.Should I throw away my TV box? ›
The only valid reason to keep tech boxes is if you frequently upgrade your devices and sell your used items. In that case, keeping the original packaging will probably increase their value. Television boxes are also likely to be stashed away for safekeeping but never used again.Will Sam's Club take back a broken TV? ›
1, Sam's Club said it will accept returns only within 90 days on purchases of consumer electronics including TVs, computers, cameras, camcorders, projectors and iPods. Previously, under its policy of 100 percent satisfaction, customers could have returned these items at any time.How long do you have warranty on TV? ›
The standard TV warranty from the manufacturer is typically one year long, but the extended warranty can go anywhere between two and five years. Note that it's not the manufacturer that provides the extended warranty but the vendor from which you've purchased the unit.
What is extended warranty for TVs? ›
With Extended Warranty, your product is completely protected against any defect or breakdown for upto 2 years after manufacturer's warranty expires. With our expertise, reach and a hassle-free service process, you get complete peace of mind and huge financials savings.What is Sam's Club return policy on electronics? ›
While most items can be returned to Sam's Club with no strings attached at any time, there are a few limitations to this generous policy. The following items must be returned within 90 days to qualify for a full refund: Electronics. Major appliances.Can you negotiate at Sam's Club? ›
Sam's Club is committed to providing the absolute lowest prices. Each club has the option to match another club's pricing but clearance or markdown items won't be matched.Can you bring someone with you to Sam's Club? ›
Members are welcome to bring their children or guardians and up to two guests per visit to any Sam's Club location. A Member must accompany their children or guardians and their guests at all times.How many times can you return something to Walmart without a receipt? ›
Walmart's no receipt policy*applies to items returned in a store only and there's a cap. You can make up to three returns without a receipt, within a 45 day period.What is Walmart's electronics return policy? ›
The Walmart electronics return policy gives you 30 days.
You've got 30 days to return most electronics at Walmart, including electric scooters, hoverboards, and Verizon postpaid mobile phones. Walmart also gives you 14 days for any other mobile phone returns.
The only way to detect this is if the item has a unique serial number, like you find on electronic equipment and some other items. Otherwise, they would want a receipt to show them you bought it at Walmart.What is Sam's Club TV warranty? ›
TVs at Sam's Club come with a manufacturer's warranty that lasts one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service.What is the return policy for Sam's Club? ›
To return a product purchased on SamsClub.com, you can take it to your club, ship it back, or contact us with your order number. Bring it in: For a faster return, take the item to any Sam's Club to get an immediate refund. Sorry, exchanges for online items are not available.Can I return TV to Costco without receipt? ›
Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.
What does the warranty on my TV cover? ›
While we cannot guarantee what your TV manufacturer covers, they typically cover the same things. Coverage includes mechanical failure, power failure, screen failure, speaker/sound failure, button failure, and wifi failure. TV manufacturer warranties do NOT cover accidental damage.What is covered by Sam's Club member satisfaction guarantee? ›
We offer a 100% satisfaction guarantee on your Membership or your money back. If you are not pleased with any product you buy at the Club, we will replace it, refund your money, or compensate you with a Sam's Club gift card.Can I return a Sam's Club item to Walmart? ›
No, you can't return a Sam's Club item to Walmart. Wondering if you can return an item you bought at Sam's Club to a Walmart store? The answer is NO! While they are sister stores, returns are handled by each separately.Do you need the box to return a TV? ›
If you have a receipt that's within the 30 day return policy and the serial number on the receipt matches the one on the tv they may take it back without the box. As long as you bring all the papers, remote, legs, etc back with it. Or they might let you exchange it for another same or equal to greater value.Can I return a 3 year old TV to Costco? ›
Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (refrigerators above 10 cu.Can I return something I bought 2 years ago at Costco? ›
Pretty much everything in the warehouse is returnable with no time limit. No questions asked. This guarantee also includes your Costco membership. You have 364 days from the date you sign-up to try out the membership and see if it works for you.How do I return a large TV to Costco? ›
- Log into your account through Sign In / Register.
- Select Orders & Returns.
- Choose the Return Items button next to the appropriate order, and follow the prompts to complete your return or replacement request.